An online casino’s identity verification (KYC) process is an essential step in confirming a player’s identity and preventing fraudulent activities such as identity theft and duplicate registrations (double registration).
Through this process, online casinos keep their players safe and meet regulatory requirements. Below is a detailed explanation of online casino identity verification.
What is KYC in an Online Casino?
The Know Your Customer (KYC) process at online casinos is designed to verify the identity of players when they register with the casino or request a withdrawal. This process is intended to verify the accuracy of information provided by players and minimize the risk of fraud and money laundering.
Importance of Identity Verification
Identity verification is necessary for online casinos to provide a safe and fair gaming environment. Casino licenses issued by the Maltese and Curaçao governments, among others, require casinos to verify the identity of their players. This helps prevent underage gambling, prevent unauthorized access and fraud, and reduce the risk of money laundering.
What documents are required for identification?
The following three main types of documents are required to verify the identity of the applicant.
- Identification: An official document such as a driver’s license, passport, or basic resident registration card with photo that includes a picture, name, issue date, expiration date, and date of birth.
- Documents to verify address: Documents such as a certificate of residence issued within the last three months, utility bills, credit card statements, etc., that confirm your name and current address.
- Payment method verification document: If a credit card or electronic payment service is used, proof of ownership.
Identification Timing
The timing of when identification is required varies from casino to casino, but generally it is in the following cases
- To withdraw winnings earned from a no-deposit bonus
- If you are making a withdrawal for the first time
- When cumulative deposits and withdrawals exceed a certain amount ($2000)
- Suspected fraud
- If you suspect the security of your account
How to take identification documents
The following points must be observed when taking identification documents.
- Documents should be photographed in a well-lit area so that the entire document is clearly visible.
- Ensure that all four corners of the document are captured and the information is legible.
- Care should be taken to avoid reflections and blurring, so that necessary information is not hidden.
How to Submit Identification Documents
Identification documents are submitted via the method specified by the casino (email, live chat, dedicated upload form, etc.). After submission, the casino will review the documents and may request additional information if necessary.
Time until identity verification is approved
The review time for identity verification varies from casino to casino, but is usually 2-4 days. However, it may take longer depending on congestion and incomplete documentation.
Frequently Asked Questions about Identity Verification (KYC) in Online Casinos
Is it safe to send credit card information?
Casinos take security very seriously and the information submitted is kept strictly confidential. Measures such as hiding some of the card numbers increase the security of the information.
What should I do if my credit card is renewed?
You will need to submit your new card information to the casino. This will avoid problems with withdrawals.
What should I do if I get married and change my last name?
Documents proving the new family name (such as a copy of the family register) will be submitted to the casino.
Can a student ID or insurance card be used as an identification document?
Generally unacceptable, but some casinos make exceptions, so please check in advance.
Is identification required at online casinos?
Although required when making withdrawals and under certain conditions, some casinos allow play without the need for identification.
The online casino’s Know Your Customer (KYC) process is essential for the safety of both players and the casino. This process ensures a safe and fair online gambling environment.